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Testimonials

I strive to provide high-quality sign language interpreting services and encourage customers to provide feedback on my services and their overall experience. Here's a sample of what people have said about me.

Patricia A. Ferran, Account Manager, AT&T - Maryland Relay, Baltimore, MD

• "It has been a wonderful pleasure to work with Heather for the past year and she will be sorely missed as I move on! I have been spoiled in having a top-rated interpreter during my frequent presentations to various audiences over the past years. With Heather voicing for me, I can confidently go through my presentations without frequent glances at the interpreter to see if she/he is following along. Heather and I have recieved praises from audiences commenting on how she reflected me so well during my presentations! That is a sign of an excellent interpreter! "

Dr. E. Walden, Elder Health, Baltimore, Maryland

• "Excellent transmission of my questions to the patient."
• "Ms. Harlan was able to have the patient correctly understand and answer questions."

Bill and Peggy Sugiyama, Columbia, Maryland

• "Heather is great."
• "Since she is a CODA, she understands and reads sign language well."

Laura Murray, Atlantic Title & Escrow, Towson, Maryland

• "Heather, you were absolutely wonderful to help our clients on such late notice."
• "She is extremely friendly and personable."

Suzanne Goldstein MD, PDMD Center of MD, Columbia, Maryland

• "She is professional, bright and able to communicate with the patient and myself."

Marla Holt, University of Baltimore - DSS, Baltimore, Maryland

• "As always, you have come through by covering for other interpreters, and taking on a class by yourself until we found a co-interpreter."
• "I don't believe I can fully express how appreciative and grateful I am for your loyalty to your work, colleagues and our students."

Sprint - First Mariner Bank, Baltimore, Maryland

• "Without Heather's enthusiasm, articulation and signing skills, the day would not have been so successful!"

Curtis L. Humphries, Location Manager, Sprint TRS Operations, Baltimore, MD

• "I would like to comment on Cheryl Wilcox and Heather Harlan for doing such a wonderful interpreting job. They were professional, prompt and consistent with their interpreting skills."
• "Also during our Video Conference call, Heather did an exceptional job."

Randy Murbach, Account Manager, Sprint - Maryland Relay, Baltimore, MD

• "I enjoy having Tina Burke and Heather Harlan cover most of my assignments, both are rare gems in the interpreting pool in Maryland!"

Sue Tyler, Gallaudet University, Washington DC

• "You are a very professional interpreter, maintaing a cooperative, and flexible attitude."

To find out more or to schedule me for your next event, please contact me.